Coverage verified at scale, exceptions handled before the patient arrives.
Eligibility Verification Services runs EligixIQ for you. The next day’s schedule is verified overnight across every practice and location you serve, single checks run in real time at the desk, and our team works the exceptions — terminated coverage, wrong payer on file, coordination-of-benefits conflicts, out-of-network plans — before the patient is in the waiting room. Built for revenue cycle companies and multi-location groups that need mass eligibility done reliably, with payer enrollment tracked per practice and every verification logged.
Inside Eligibility Verification Services
Every capability below exists because a practice asked for it. Nothing here is a roadmap item.
Overnight batch, every practice
Tomorrow’s schedule verified through the national clearinghouse network for every practice you serve, with exceptions sorted to the top of the morning list.
Exceptions worked by people
Our team calls the payer, confirms the secondary, corrects the plan on file, and documents the outcome — before the desk sees the patient.
What to collect, per patient
Copay, deductible remaining, and coinsurance for the scheduled service, written in plain language for the front desk.
Enrollment tracked per practice
Payer enrollment status for each practice is monitored and pending enrollments chased, so verifications do not fail silently.
Audit trail and monthly review
Every verification logged with user, time, payer, and response. A monthly review shows exception patterns by payer and practice, with the registration fixes that remove them.
The schedule, verified and worked, before the doors open
A batch run across several practices with every exception assigned, worked, and closed with a note. The example shown is illustrative, not real patient data.
| Patient | Practice | Exception | Worked by | Outcome |
|---|---|---|---|---|
| A. Gomez | Riverside Ortho | Terminated | T. Rivera | New Medicaid MCO found and added to file |
| P. Shah | Riverside Ortho | COB | T. Rivera | Medicare confirmed primary; AARP secondary on file |
| L. Okafor | Lakeview Cardiology | Out of network | M. Adeyemi | Patient called; visit rescheduled with in-network provider |
| J. Park | Northside Family | Wrong payer | M. Adeyemi | Plan corrected from BCBS to Aetna per card |
Illustrative example · not real patient data
From the schedule to the signed record
Enroll
Each practice is enrolled with its payers through the clearinghouse network; enrollment is tracked from day one.
Verify overnight
The full schedule runs in batch overnight; the desk keeps real-time checks for add-ons and walk-ins.
Work the exceptions
Our team resolves terminated plans, payer corrections, and coordination-of-benefits conflicts and notes the outcome.
Review monthly
Exception patterns by payer and practice, with the registration and enrollment fixes prioritized.
Facts, not promises.
These are properties of how Eligibility Verification Services is built — not projected savings. Results in your practice depend on your payers, your panel, and your documentation.
One patient at the desk, or every practice’s schedule overnight
User, timestamp, payer, and response kept per practice
Exception patterns by payer and practice, with fixes prioritized
Organizations that run on Eligibility Verification Services
A good fit when…
- Revenue cycle companies verifying eligibility across many client practices
- Multi-location groups whose front desks each do it differently
- Organizations losing claims to coverage and coordination-of-benefits errors
See Eligibility Verification Services on your own workflow.
Tell us what your organization is fighting — open care gaps, documentation, denials, coverage — and we will walk you through the part of the platform that closes it.